I tried to get information from Cashmill Bingo regarding their withdrawal requirements. I asked them if they have a playthrough rule and if so is it different for Bingo than it is for Slots. I emailed them in Recommendations and Suggestions because I couldn't find the information anywhere on their site. Here's the correspondence....I still haven't gotten an answer to my question.

----- Original Message -----
From:----
To: help@cashmillbingo.com
Sent: Sunday, October 24, 2010 2:52 AM
Subject: Recommendations and Suggestions

Please publish your withdrawal rules. Do you have a playthrough requirement for withdrawals? Do the requirements differ with Bingo and Side games? I couldn't find these regulations anywhere. Please email me back with this information. Thanks.


Dear -----,

Please be informed that our USA players can deposit and make withdrawals only by using Navaho eWalletXpress. The min amount for a cashout request is $50. Players can withdraw only winnings from bingo and side games (no deposits).
A cashout request can take max 24 hours to be processed by our Accounting Department.

We welcome any other questions you may have.

Best regards,
Cashmill Bingo Support
Since they didn't answer my question, I sent them this email....

Thank you for the information, but I would still like to know if there is a playthrough requirement before I can withdraw any winnings.

I sent that Saturday and waited until today and didn't get an answer so I emailed them again.

----- Original Message -----
From: -----
To: "Cashmill Bingo Support" <help@cashmillbingo.com>
Sent: Monday, October 25, 2010 7:07 PM
Subject: Re: Recommendations and Suggestions

> Please let me know if there is a playthrough before I can make a
> withdrawal. Does it differ with Bingo and Slots. I am interested in
> playing on your site but I would like this information first. I emailed
> you with this question Saturday and I still haven't received an answer.
>
> Thanks,


Here's the reply they sent today....


Dear ------
We would like kindly to ask you to send us your nickname so we may provide you more help.

We would like to inform you as well that you can use the following payment methods for funding your bingo account: Neteller, the creditcard option and Navaho eWallet.

Navaho eWallet is the payment method available to our USA players for making deposits and requesting withdrawals.If you do not have a Navaho account, you can open one at https://www.ewalletxpress.com/navaho/app. It is a safe and easy way for funding your bingo account.

Please be informed that the minimum amount for Withdrawal/Cashout is $50

We welcome any questions you may have!

Best regards,
Cashmill Bingo Support

Obviously, this is STILL not answering my question. I can't supply an alias because I won't join their site until I know what their rules are. If this is an example of their customer service, I could imagine the problem I would having getting them to answer me if I requested a withdrawal and didn't get it.

I won't be writing to them again, and I won't be playing there.

Good job Mistyro!!!! I wish more players would handle these things exactly like you did! Either your response came from someone who doesn't understand English, or they are dense as all get out.

I will also check their site for these rules, but I am sure you know what you are doing. As well, I will see that CM Ella is aware of your problems, as she seems to tend to business.

Thanks Sissy. Makes me wonder how many people do question them and don't join because they can't get a straight answer to a simple question.