BingoRoom Network problem

NAVYMANS-MOM · **Joined:** Fri May 25, 2007 9:29 am **Posts:** 694

The only site they still have is BingoHeart; however, when I tried to log in, I got the 'account disabled' message and that I should contact them via the link on that page. That link was used and five days later I got the mail returned to me as 'undeliverable'. Then I tried using support@ that I had in my email contact list from a while back and five days later that was also returned as 'undeliverable'.

Does BPU have any way to contact BRN and help me find out why the account has been disabled, since they obviously can't use a 'multiple accounts' rule now that they only have one site in their whole network?

Sherry · **Joined:** Fri Feb 24, 2006 8:55 pm **Posts:** 581

NMM the only addys I could find are as follows

support@bingoroom.com

support@roomiesupport.com

accounts@bingoroomnetwork.com

I'm sorry I couldn't help more as all the searches I have done thats all I come up with.

NAVYMANS-MOM · **Joined:** Fri May 25, 2007 9:29 am **Posts:** 694

This is getting stranger and stranger....

I've emailed all three of those email addresses with no response from any of them....all mail gets returned to me a week later as 'timed out' or no such address.

No links on the site works except for the 'newsletter' and it's over 5 months old.

Since I was unable to log in because it states my normal acount has been disabled, I thought I would break the multiple account rule and register with a new username to see if that would work so I could at least send a TT to support. However, the first two names I tried resulted in an 'alias in use' error. The third try was the charm; however.......

AGAIN, none of the links work at the site. No HELP, no PROMOS, no DEPOSIT, no GAMES, BUT

I received two emails for two of the names I registered with welcoming me to the site, touting all the good stuff they have there, and a copy of one (both are identical) is below.

Quote:

Welcome to Bingo Heart, part of The Bingo Room Network!!!

I'm soooooo happy that you have chosen the BEST online Bingo on the net :-)

LET'S GET YOU STARTED...

Your chosen alias is: XXXXXXXXX
Your password is: XXXXXX

LET'S PLAY BINGO …….

Click on the following link:

Log in as a member
Click on "Deposit" and follow the easy instructions

We offers an unbeatable bonus of up to 600% on your first three deposits. Talk about MORE bingo for your buck!!!!!!

When you have successfully deposited, click on "play bingo".
Here you may select to play any of our Bingo and Slots games.

Do you need any help getting started???
Get fast customer support-simply log in and click on "Support"

--------------------------------------------------------------------------------

LET’S KEEP YOU COMING BACK FOR MORE…… We offer incredible promotions that just keep getting better and better!!!

FREE BINGO BUCKS:

We have the greatest loyalty program on the net. It’s simple, just collect checkmarks throughout the month by making deposits, by reading the newsletter, and even just by playing (now how easy is that!!)
***And don’t forget … you can earn BB’s by playing our chat games with our fabulous CM’s.

EVERYDAY A NEW PROMOTION:

Can you believe it??? We have some of the most unique and fun promotions of any bingo site. Do you like to participate in Team bingo?? Slots tourneys?? Special holiday themed promotions?? Well if you've answered yes to any of these questions, than we are the bingo site for you!!!! Everyday we have a hot new promotion for our roomies. Just check out our promotions link every single day to see what's exciting and new.

Psssstttt:

We have a ton of celebrities in the house-Our CM team has won many prestigious awards including the CM OF THE YEAR award for 2004 - WTG CM's! Come and enjoy 18 hours of chat games daily with our friendly chat monitors and let the fun ... (and winning) begin.

Can’t wait to meet up with you in the chat room.
See ya soon…….remember, you can’t win, if you don’t play.

Good luck!!
Sincerely,

Carrie xoxo

WTGGGG!!

MsSpankerella - Biggest Win in BRN history!!!!! $5020.00 in 5 Reel Slots!!!!!!!!

"I was so excited when I saw the amount we won. I was playing while my husband was asleep. When it came up I ran and woke him up and asked him to come look just to make sure I was reading it correctly. I asked him.....does it say that we just won 5200.00? He looked and said "wow, yes it does" and then turned around and went back to bed lol. He has just recently returned home from his 18 month tour in Iraq...everyone on the bingoroom web site has been just wonderful while he has been away. The support I have received from all the roomies and CM's was just wonderful. I don't think I could have stayed as calm as I was without them. Anyway, when we won I couldn't bring myself to remove the game from the computer screen...I must have looked at it for 1/2 hour...lol

Bingo Heart is a proud member of The Bingo Room Network:

The large areas that are blank are actually graphics showing all of their networked sites; however even in the email they don't show up because they don't exist.

I now wrote to this Carrie person asking her if her site even exists anymore and am waiting to see if that email gets returned to me as well. Something is being triggered at the site since new registrations take hold and an auto response goes out, but for all intents and purposes, it appears as if the entire network has bit the dust.

Sissy · **Posted:** Sat May 16, 2009 12:25 am

HMM

MMMMMMM

godspellfan · **Posted:** Sat May 16, 2009 1:34 am

NMM, i tried my account at bingoroom.com, and it is still active, although i never deposited there,but they "upgraded" and "modified" my account name.

godspellfan · **Posted:** Sat May 16, 2009 1:39 am

the email address given on the site is

godspellfan · **Posted:** Sat May 16, 2009 1:43 am

ince i couldnt get the link to come up, here is a copy of the email i received in response to a n email i sent

Flag this message
Your support request
Saturday, May 16, 2009 12:38 AM
From:
"support@bingocommunications.com" <support@bingocommunications.com>
Add sender to Contacts
To:
You have sent an email to.

If you are a player and your question is related to any of the following issues we encourage you to log in and open a help desk ticket for more immediate assistance.

Disabled Player Accounts
Technical Issues with Games / Website
Deposit Bonus Questions
Any other player concern

If you have forgotten your password please use your bingo site's forgot password process.

This is an auto reply email and will not be responded to, however we can assure you that urgent issues will be forwarded to the appropriate person accordingly.

Sincerely.

Customer Support Team

Richard · **Posted:** Sat May 16, 2009 9:12 am

NAVYMANS-MOM Please refrain from posting copies of emails that contain long continuous lines that you need to scroll over to see the entire thing. If it gets picked up by the recent post program it crashes our BPU Home Page. I had to delete the post to get our home page to display again.

NAVYMANS-MOM · **Joined:** Fri May 25, 2007 9:29 am **Posts:** 694

sorry about that...I'll repost with only pertinent information.

I sent a new email using the @bingocommunications.com address supplied and received an automated response saying somebody was looking into my email.

I also received another email from Carrie inviting me to their 'new' site called IFUNSPACE.COM but it was sent to the new alias I deliberately set up in order to see if a new account could get access to BingoHeart. Although the two new accounts I set up received canned emails welcoming me, and I was able to log in with those names, none of the links on the site would work and the email address she supplied in those emails were 'dead' and not deliverable. None of those canned responses had the bingocommunications.com address listed.

Now, the invite I got from her to the new site has a different email address in the headers....Carrie <carrie@brnmembers.com>.....

It appears to me that BRN is going out of their way to make sure that trying to get in touch with them is as difficult as possible...perhaps as a way to stall payouts for those who are actually able to get into BingoHeart and deposit?

The thing I can't understand is that godspellfan was able to log in, get his/her account updated with a new username, and gain entry to the site...however, neither of the NEW accounts I set up were able to do anything other than register and log in because none of the links on the site would work, including HELP.

Something is definitely going on with BRN....and players are being kept in the dark about it all, including notice that the rest of the sites in their network are gone. What has happened to the accounts for people who can't get into any of the sites anymore if they have money sitting there?

I've written to the 'new' email address that godspellfan supplied and will let you know if I receive a response and what that might be.

Sissy · **Posted:** Sat May 16, 2009 4:05 pm

Good watchdoggin NMM!!! Keep us updated

godspellfan · **Posted:** Sat May 16, 2009 4:13 pm

NMM< i did log into bingoroom, but i didnt modify my account, i was informed they did it while "updating" when i tried to log back in, i could not, and i didnt copy down the new numbers they added after my name, so i sent the email i got the auto response form, just like yours. i am still waiting on a reply as well. We will see if i get the email with my new details, and if i can log back in

NAVYMANS-MOM · **Joined:** Fri May 25, 2007 9:29 am **Posts:** 694

OK....going by godspell's info, I went to bingoroom.com and tried to log in there (this is prior to looking around on the homepage), and got an XML error that it couldn't load.

So I began looking around to see if any of the rest of the links on the page would work and before I even tried any of them, I noticed at the bottom of the page:

"This site is owned by Bingo Worldwide Limited".....so I did a Google search on that since it didn't say anything about BingoRoomNetwork, and jeeezzzz,,,Google came up with a link to BINGOMANIA.

So I go to BingoMania (I've been a member there for years and am in good standing as I deposit frequently there) and at the bottom of their home page is:

"This site is owned by Bingo Worldwide Limited".

So, now I'm REALLY curious and go back to Bingoroom.com and notice immediately under where I should log in, is a link to MAXI'S BLOG

What is going on?????????????????? Talk about a totally mind blowing situation here. If any admin at BPU has a connection with Mania, PLEASE ask them if they are now connected to the one of the most notorious rip off artists of the world (IPLayBingo), and also ask them if they are connected to Bingoroom.com via Bingo Worldwide Limited. I just went to MajorBingo.com (one of the IPlayBingo sites) and at the bottom of their page it shows:

"This site is owned by Bingo Worldwide Limited"

So now I'm concerned about Mania....I feel like I've been punched in the gut here.

NAVYMANS-MOM · **Joined:** Fri May 25, 2007 9:29 am **Posts:** 694

According to Google, Bingo Worldwide Limited also owns BingoLOL (A2ZBingo network), BingoVega, IPlayBingo network (they have also added BingoPalms to their network of sites), CasinoVega, and BingoMania.

godspellfan · **Posted:** Sat May 16, 2009 7:21 pm

Its true, the bingoroom.com does have a link to Maxis blog, so, i really dont know.

Sissy · **Posted:** Sun May 17, 2009 2:24 am

OK Maybe I am the one confused here now. This thread started out as the BingoRoom NETWORK issue. Now it is down to Bingoroom.COM. What I see here is several Bingo sites belonging to BingoWorlwide Limited.

What all members should know is that there are probably NO sites OWNED by the operators who work them. Most belong to a larger casino type business with bingo as a side game. One thing I can say to you all is it would greatly help BPU membership if you were to put the links to the information you are bringing forward. Check the dates on the links to make sure they are current.

NMM as far as asking Mania if they are connected to IPlay, anyone can do that. The reason they are on our approved list is because they meet our guidelines concerning player friendly rules. I have asked before about connections to one site or another and have always received the run around.

Let me once again remind EVERYONE.... BPU does not stand good for the way a site is run. We have open commmunications with those on our approved list and have determined them to be the best of the best out there concerning playthru (0-3x), NO gifting, NO recent history of non payment or refusal to communicate with players concerning issues. THESE are the reasons they are on the list.

It seems that after as much time as members and staff at BPU have put in trying to "reach" one in a managerial position as a means to go over the heads of the operators of ANY site, that you would all be aware ownership is hard to find out. For all we know ALL sites may belong to one company and is just "sublet" to different operators. We simply do not know. And this is information not given freely.... or we WOULD know.

So .... I think the best thing to do with this thread is stick to the topic it began as.....BingoRoomNetwork. Obviously they are not the same as bingoroom.com. This could and has caused confusion that may bring harm to innocents. Until we have ascertained something as a fact, it remains an opinion or simple speculation.

Maybe this will open some other eyes as to what staff of BPU does "behind the scenes". Many hours of research are put in for this information we bring forward by staff AND members. Discussing it, it the ONLY way to come to any conclusions, but please let's always try NOT to confuse one site with another as it may be unfair and cause irreparable damage to one that doesn't deserve it. We are about being fair... and that is fair all the way.... to players and sites.

We stick to the protocol, find our facts, cuss and discuss, and post our findings with as little confusion as possible.I have sent an email to, support(at)bingocommunications.com let's see how/if they respond.

BingoRoom Network problem

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